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WGU Principles-of-Management : Principles of Management at Western Governors University(IAC1)

Principles-of-Management real exams

Exam Code: Principles-of-Management

Exam Name: Principles of Management at Western Governors University(IAC1)

Updated: Nov 06, 2026

Q & A: 50 Questions and Answers

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Principles-of-Management exam dumps

WGU Principles-of-Management Exam Syllabus Topics:

SectionObjectives
Topic 1: Operations and Quality Management- Operations Management
  • 1. Resource management
  • 2. Process improvement
  • 3. Supply chain concepts
  • 4. Value chain management
- Quality Management
  • 1. Customer satisfaction
  • 2. Total Quality Management
  • 3. Quality control tools
  • 4. Continuous improvement
Topic 2: Human Resource Management- Motivation and Behavior
  • 1. Employee engagement
  • 2. Organizational behavior
  • 3. Workplace diversity
  • 4. Motivation theories
- Workforce Management
  • 1. Training and development
  • 2. Recruitment and selection
  • 3. Employee retention
  • 4. Performance management
Topic 3: Leadership and Management- Communication and Teamwork
  • 1. Team development
  • 2. Organizational communication
  • 3. Collaboration techniques
  • 4. Conflict management
- Leadership Concepts
  • 1. Managerial roles
  • 2. Leadership styles
  • 3. Decision-making processes
  • 4. Leadership theories
Topic 4: Organizational Structure and Design- Organizational Models
  • 1. Network organizations
  • 2. Functional structures
  • 3. Divisional structures
  • 4. Matrix organizations
- Organizational Fundamentals
  • 1. Departmentalization
  • 2. Organizational hierarchy
  • 3. Span of control
  • 4. Centralization and decentralization
Topic 5: Strategic Planning and Management- Strategic Vision, Mission, and Goals
  • 1. Organizational goals
  • 2. Mission statements
  • 3. Strategic vision
- Strategic Planning Process
  • 1. Strategy implementation
  • 2. Strategy formulation
  • 3. Environmental analysis
  • 4. SWOT analysis
Topic 6: Business Ethics and Corporate Responsibility- Ethical Management
  • 1. Compliance programs
  • 2. Ethical decision making
  • 3. Business ethics
- Corporate Responsibility
  • 1. Corporate social responsibility
  • 2. Sustainability considerations
  • 3. Stakeholder management

WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

Question #1
What is evident when a company does something especially well in comparison to its competitors? Choose 1 answer

A. Core capabilities
B. Urban location
C. Competitive objectives
D. Strategic liaisons


Question #2
When developing a qualify management system, which step involves answering the question, "If you were the customer, how would you like us to operate?" Choose 1 answer

A. Benchmarking
B. Reengineering
C. Downsizing
D. Customerization


Question #3
A team leader is having a difficult time implementing the company's new scheduling policy, which does not take into account seniority. The team is aware of the problem and has discussed options to deal with it, but no definitive solutions have been determined.
Which stage in the change process is the team experiencing?
Choose 1 answer

A. Contemplation
B. Preparation
C. Action
D. Precontemplation


Question #4
During an annual staff meeting the CEO of a corporation addressed the audience by stating that the long-term goal of the corporation is to "become the most competitive company in the world and to grow more rapidly than our competitors by providing the best customer service in the business." What did the CEO's statement reflect?
Choose 1 answer

A. Strategic competencies
B. Strategic vision
C. Strategic analysis
D. Strategic mission


Question #5
Which management process has the benefits of group problem solving, information sharing, and cooperation across business functions? Choose 1 answer

A. Total Control Management
B. Change Control
C. Total Quality Management
D. Criteria for Growth


Solutions:

Question #1
Correct Answer: A
Question #2
Correct Answer: D
Question #3
Correct Answer: A
Question #4
Correct Answer: B
Question #5
Correct Answer: C

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