WGU Principles-of-Management : Principles of Management at Western Governors University(IAC1)

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WGU Principles-of-Management Exam Syllabus Topics:

WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. What is evident when a company does something especially well in comparison to its competitors? Choose 1 answer

A) Core capabilities
B) Urban location
C) Competitive objectives
D) Strategic liaisons

2. When developing a qualify management system, which step involves answering the question, "If you were the customer, how would you like us to operate?" Choose 1 answer

A) Benchmarking
B) Reengineering
C) Downsizing
D) Customerization

3. A team leader is having a difficult time implementing the company's new scheduling policy, which does not take into account seniority. The team is aware of the problem and has discussed options to deal with it, but no definitive solutions have been determined.
Which stage in the change process is the team experiencing?
Choose 1 answer

A) Contemplation
B) Preparation
C) Action
D) Precontemplation

4. During an annual staff meeting the CEO of a corporation addressed the audience by stating that the long-term goal of the corporation is to "become the most competitive company in the world and to grow more rapidly than our competitors by providing the best customer service in the business." What did the CEO's statement reflect?
Choose 1 answer

A) Strategic competencies
B) Strategic vision
C) Strategic analysis
D) Strategic mission

5. Which management process has the benefits of group problem solving, information sharing, and cooperation across business functions? Choose 1 answer

A) Total Control Management
B) Change Control
C) Total Quality Management
D) Criteria for Growth

Solutions: