WGU Information-Technology-Management : WGU Information Technology Management QGC1

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WGU Information Technology Management QGC1 Sample Questions:

1. What distinguishes a wireframe from a prototype?

A) It is created without input from users.
B) It shows layout and structure without interaction.
C) It provides a functional version of the solution.
D) It focuses on backend logic and data flow.

2. What is the purpose of the Internet Use portion of the IT ethics policy?

A) To specify which email messages may be read by others
B) To specify what a user can and cannot do with company printers
C) To improve worker productivity
D) To identify company branding for use in communications

3. Which minor component holds non-volatile memory?

A) Solid-state drive (SSD)
B) Read-only memory (ROM)
C) Random-access memory (RAM)
D) Arithmetic-logic unit (ALU)

4. Which feature of a customer relationship management (CRM) system allows sales representatives to track the progress of potential deals?

A) Sales performance metrics
B) Customer segmentation
C) Sales tracking
D) Customer asset tracking

5. A director of software development observes friction between various team members. How should the director alleviate team friction?

A) Provide a public forum for anonymous feedback
B) Ask each team member to provide weekly feedback via email
C) Create a culture of showing appreciation
D) Nurture competition among team members

Solutions: