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Apple 9L0-010 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: macOS System Fundamentals | - Operating system installation and configuration
|
| Topic 2: Service Procedures and Safety | - Customer support procedures
|
| Topic 3: Networking and Connectivity | - Network configuration
|
| Topic 4: Macintosh Hardware Fundamentals | - Mac hardware architecture overview
|
Apple Macintosh Service Certification Sample Questions:
Question 1
When replacing a MacBook Air (Late 2010) embedded battery, it is acceptable to flex or twist the battery pack to aid in removal.
A. False
B. True
Question 2
How many conductive wraps are provided with replacement AirPort/Bluetooth cards for the MacBook Pro (13-inch, Late 2011)
A. 1
B. 2
C. 4
D. 3
Question 3
Before you leave your bench to take a logic board to a storage place, you should put the board
A. Inside a ESD shielding bag
B. On a metal table
C. Inside a card board box
D. On top of ESD shielding bag
Question 4
What is the proper way to calibrate a removable main battery in a MacBook (13-inch, Mid 2009)?
A. Charge the battery halfway. Wait 2 hours. Finish charging the battery. Run the MacBook on battery until it goes to sleep. Charge it fully again.
B. Charge the battery overnight. Make sure battery status indicates 100% before disconnecting AC adapter.
C. Charge the battery fully. Wait 2 hours. Run the MacBook on battery until it goes to sleep. Wait 5 hours. Charge it fully again.
D. Charge the battery while running the Battery Calibration Utility.
E. The battery is calibrated out of the box; no further steps are needed.
Question 5
What step is required before upgrading the RAM in a Mac Pro (Early 2009)?
A. Remove the hard drive carriers.
B. Remove the processor tray.
C. Remove the front inlet fan assembly.
D. Remove the Optical Drive and Carrier.
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: B |
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