Apple 9L0-066 : OS X Yosemite Troubleshooting Exam

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Apple 9L0-066 Exam Syllabus Topics:

Apple OS X Yosemite Troubleshooting Sample Questions:

Question 1

Francine changed Internet service providers and just set up the equipment in the home. She is calling you because she is unable to connect to the Internet from her iMac (Late 2013). You probe further to find out that her roommate is able to connect to the Internet using a PC and Francine is able to connect using he iPad 2. Which of the following troubleshooting tools or techniques would you recommend to Francine to help her further diagnose the networking issue with the iMac?

A. Restart from the Recovery System and run Network Utility.
B. Open System Information to verify that the Wi-Fi card is detected.
C. Restart the iMac and reset NVRAM.
D. Open the Network pane of System Preferences and click Assist Me.

Question 2

Which of the following is the correct definition of a router?

A. A router allows one computer or device to make requests on behalf of another over a network.
B. A router connects networks together isolating traffic within each network.
C. A router is any computer, printer, or other electronic device that could potentially communicate with another device over the network.
D. A router is the physical layout of the cables and devices on a network.

Question 3

There is a way to start up your Mac so that it performs certain checks and prevents some software from automatically loading or opening. What is the name of this startup method?

A. Restore
B. Console
C. Safe Mode
D. Disk Utility

Question 4

Which of the following folders contains resources required by the operating system?

A. /Public
B. /Sites
C. /Library
D. ~/Library
E. /System

Question 5

Sarah needs to have an account in OS X on the office iMac that will ensure that the contents of the home folder are deleted each time the user logs out. Which of the following account types does Sarah need to use?

A. Managed with Parental Controls
B. Guest
C. Standard
D. Sharing Only

Solutions: