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Avaya 7004-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Dial Plan and Numbering Plans | - NARS and dialing plan configuration - Location codes and routing design |
| Topic 2: Upgrades and Lifecycle Management | - Software upgrade procedures - System patching and maintenance operations |
| Topic 3: IP Peer Networking | - Network topology and configuration - Signaling and connectivity |
| Topic 4: System Maintenance and Troubleshooting | - Alarm handling and diagnostics - System recovery procedures |
| Topic 5: CS 1000 System Architecture | - Core components and system roles - Integration with Avaya Aura® environment |
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. You are configuring a bandwidth management zone on a Communication Server 1000 RIs. 7 x Call Server. The Call Server zones will be used for interface communications between endpoints (IP telephones and gateways).
Which is the preferred bandwidth management strategy, assuming the network has adequate bandwidth?
A) Best Quality (BQ)
B) Best Effort (BE)
C) Best Bandwidth (BB)
D) Allocated Bandwidth (AB)
2. With Automatic On-Net to Off-Net Overflow, if all on-net facilities such as TIE trunks between locations are busy, NARS can convert a dialed UDP number to a Listed Directory Number of the applicable DID number at that location and use off-net facilities, such as CO trunks, to complete the call. When provisioning Automatic On-Net to Off-Net Overflow, which parameter is not correct?
A) Multiple NXX codes per Location Code can be defined.
B) Multiple ranges of DNs within each NXX per Location Code can he defined.
C) Multiple NPAs per Location Code are allowed.
D) Only one Listed Directory Number can be defined per Location Code (LOC).
3. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?
A) Change Interzone to Best Quality
B) Change Zone Intent VTRK
C) Change Interzone Traffic to Best Bandwidth
D) Change Resource Type to Private
4. A customer is using Zone Based Dialing in their Networked Communication Server 1000 systems. Which prompt has been added to the telephone configuration overlays to allow IP telephones to be configured for this?
A) the DIA1__PLAN prompt (Type Of dialing plan for DN/CLID display)
B) the NZON prompt (Numbering Zone)
C) the NUMZONE prompt (Number of the Numbering Zone)
D) the NZDES prompt (Numbering Zone Designator)
5. An existing customer upgraded to Communication Server 1000 RIs 7.5 but plans on staying on an H.323 network environment until their key systems in the network get upgraded to SIP. Their last 7.0 system is just now being put into service and you are configuring the H.323 Gateway Properties using Element Manager.
What is the correct entry for the Primary Gatekeeper IP address?
A) Private domain name field for the Gatekeeper
B) Node ID assigned to the site where the Call Server is located
C) Signaling Server E-LAN IP that hosts the Primary Re-direct Server
D) Signaling Server T-LAN IP that runs the Gatekeeper application
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: D |


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