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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Networking and Infrastructure Design | 20% | - QoS planning and bandwidth requirements - VoIP and unified communications network design - LAN/WAN design and considerations - Security, survivability, and redundancy |
| Customer Business Requirements Analysis | 15% | - Identify business objectives and drivers - Determine collaboration and mobility requirements - Analyze user and site communication needs |
| Implementation & Migration Planning | 5% | - Post-deployment validation and support - Deployment strategies and rollout planning - Migration approaches and risk mitigation |
| Avaya Midsize Solution Portfolio | 20% | - IP Office platform architecture and features - Licensing models and options - Scalability and resiliency options - Deployment models: on-premise, hybrid, cloud |
| Unified Communications & Collaboration Design | 15% | - Conferencing and collaboration applications - Voicemail and unified messaging design - Integration with third-party systems - Mobility and remote worker solutions |
| Solution Sizing and Bill of Materials | 15% | - Licensing requirements and calculation - Complete bill of materials preparation - System sizing and capacity planning - Hardware and software component selection |
| Contact Center & Customer Experience Solutions | 10% | - Contact Center Select architecture - Agent, supervisor, and reporting features - Customer engagement design principles |
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
Question 1
Siehe Szenario: IT-FAC.
Sie beabsichtigen, IT-FAC zu empfehlen, die Geopräsenzfunktion zu verwenden, um den Überblick über das Sicherheits- und Wartungspersonal zu behalten.
Welche Anwendung und Bereitstellungsoption bietet diese Funktionalität?
A. Scopia Mobile mit iOS- oder Android-Smartphones
B. one-X Mobile Preferred mit Windows-Smartphones
C. one-X Mobile Preferred mit iOS- oder Android-Smartphones
D. Avaya Communicator mit iOS- oder Android-Smartphones
Question 2
Das Avaya Vantage K155-Gerät hat einen Telefonie-Formfaktor. Was bedeutet es, einen Telefonie-Formfaktor zu haben?
A. Es muss ein kabelgebundenes Mobilteil verwendet werden.
B. Es hat keinen Touchscreen.
C. Es enthält keine Kamera.
D. Enthält ein herkömmliches Tastenfeld.
Question 3
Powered by Avaya R3.x unterstützt mehrere verschiedene Hypervisoren.
Welche zwei Anwendungen unterstützen den KVM-Hypervisor? (Wähle zwei.)
A. ACCS
B. AWFOS
C. ASBCE
D. IP Office
Question 4
Siehe Ausstellung.
Sie haben gerade Ihr Entdeckungsgespräch mit einem mittelständischen Kunden mit mehreren Standorten beendet.
Was würden Sie tun, um die in der Ausstellung gezeigte generische funktionale UC&C-Architektur zu verwenden?
A. Fügen Sie die spezifischen Produktnamen für Komponenten in Ihrer Lösung hinzu.
B. Fügen Sie Mengen für jede der Komponenten in Ihrer Lösung hinzu.
C. Vom Kunden nicht gewünschte Funktionalität streichen.
D. Erstellen Sie eine Version dieses Diagramms für jeden Standort.
Question 5
Sie haben sich entschieden, für Ihren Kunden eine IP Office Server Edition zu konfigurieren.
Welche Arten der internen Zusammenarbeit stehen den Hauptbenutzern zur Verfügung, wenn Sie nur den primären Server verwenden?
A. Audio-Collaboration plus Mehrpunkt-Videoanrufe und Web-Collaboration, für die Web-Collaboration-Lizenzen erforderlich sind
B. Audiozusammenarbeit plus Punkt-zu-Punkt-Videoanrufe und Webzusammenarbeit, für die Webzusammenarbeitslizenzen und Videolizenzen erforderlich sind
C. Audio-Collaboration plus Punkt-zu-Punkt-Videoanrufe und Web-Collaboration, für die Web-Collaboration-Lizenzen erforderlich sind
D. Audiozusammenarbeit plus Mehrpunkt-Videoanrufe und Webzusammenarbeit, die Webzusammenarbeitslizenzen und Videolizenzen erfordert
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: B,D | Question 4 Answer: C | Question 5 Answer: C |
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