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Avaya 37820X Deutsch : Avaya Midsize Solution Design Exam (37820X Deutsch Version)

37820X Deutsch real exams

Exam Code: 37820X-Deutsch

Exam Name: Avaya Midsize Solution Design Exam (37820X Deutsch Version)

Updated: Oct 31, 2026

Q & A: 66 Questions and Answers

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Avaya 37820X Deutsch Exam Syllabus Topics:

SectionObjectives
Topic 1: Solution Design Principles- Design methodologies
  • 1. Greenfield vs migration design approaches
    • 2. High availability and resilience design
      - Customer requirements analysis
      • 1. Sizing and scalability considerations
        • 2. Business needs assessment
          Topic 2: Security and Network Design- Network considerations
          • 1. Bandwidth planning and optimization
            • 2. QoS for voice traffic
              - Security best practices
              • 1. Encryption and secure signaling
                • 2. User authentication and access control
                  Topic 3: Collaboration and Unified Communications- Avaya collaboration tools
                  • 1. Soft clients and endpoints integration
                    • 2. Mobile and remote access solutions
                      - Communication services integration
                      • 1. Integration with enterprise platforms
                        • 2. VoIP and SIP trunking concepts
                          Topic 4: Avaya Midsize Solution Fundamentals- Avaya IP Office architecture overview
                          • 1. Core components and system architecture
                            • 2. Deployment models for midsize environments
                              - Solution components and capabilities
                              • 1. Unified Communications services
                                • 2. Voice, video, and messaging integration

                                  Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

                                  Question #1
                                  Mittelständische Unternehmen sind mit gemeinsamen Markttrends und Anforderungen in Bezug auf verschiedene Aspekte wie Personal oder Cloud-Kommunikation konfrontiert.
                                  Welches Merkmal ist ein Beispiel für einen Trend im Belegschaftssegment des Mittelstands?

                                  A. Die Zahl der Benutzer außerhalb des Büros nimmt zu.
                                  B. Die Mitarbeiter wünschen sich einen autarkeren Zugriff auf Tools.
                                  C. Mitarbeiter fordern vom Unternehmen bereitgestellte Mobilgeräte an.
                                  D. Im mittelständischen Segment arbeiten mehr technisch versierte Arbeitnehmer.


                                  Question #2
                                  Was ist der Vantage-Sprachassistent?

                                  A. Eine optionale lizenzierte Funktion für jedes Vantage-Gerät
                                  B. Eine Vantage-Anwendung aus dem Apple App Store
                                  C. Eine Vantage-Anwendung aus dem Google Play Store
                                  D. Eine Vantage-Anwendung für den K155


                                  Question #3
                                  Welche zwei Gründe sprechen dafür, Voicemail Pro für die Aufzeichnung zu verwenden? (Wähle zwei.)

                                  A. Bietet Berichte darüber, wie oft ein Anruf gehalten wurde.
                                  B. Es ist keine zusätzliche Lizenzierung erforderlich, um jedem Benutzer die Anrufaufzeichnung über eine Schaltfläche zu ermöglichen.
                                  C. Es bietet Live-Überwachung von Sprache und Bildschirmen.
                                  D. Jede Avaya Contact Center Select-Sprachagentenlizenz enthält eine Aufzeichnungslizenz.


                                  Question #4
                                  Avaya Contact Center Select Remote Agents können ein Avaya Deskphone oder einen Avaya Soft Client verwenden. Welcher Avaya-Softclient wird für Remote Agents auf Avaya Contact Center Select (ACCS) unterstützt?

                                  A. Avaya one-X Communicator für Mac
                                  B. Avaya Communicator für IOS
                                  C. Avaya Communicator für Windows
                                  D. Avaya one-X Communicator für Windows


                                  Question #5
                                  Welche Aussage darüber, was Benutzer tun können, trifft auf Avaya Spaces zu?

                                  A. Benutzer auf Gastebene können nur mit anderen Benutzern chatten.
                                  B. Nur Benutzer auf Eigentümer-/Administratorebene können Videoanrufe tätigen.
                                  C. Nur Benutzer auf Mitgliedsebene und höher können Videoanrufe tätigen.
                                  D. Alle Benutzerebenen können Text-Chats und Videoanrufe durchführen.


                                  Solutions:

                                  Question #1
                                  Correct Answer: D
                                  Question #2
                                  Correct Answer: C
                                  Question #3
                                  Correct Answer: B,C
                                  Question #4
                                  Correct Answer: A
                                  Question #5
                                  Correct Answer: C

                                  37820X-Deutsch Related Exams
                                  37820X - Avaya Midsize Solution Design Exam
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                                  ACIS Avaya Aura Contact Center
                                  Avaya Specialist
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                                  Avaya ACIS
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