Salesforce AP-203 : Communications Cloud Accredited Professional

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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

A) Migrating Assets instead of orders would provide more business Value.
B) Migrating millions of records will cause Order Management to fail during processing due to large volume
C) Migrating millions of records may reduce query performance due to large data volumes
D) This would require migrating all products sold within last 5 years, including those that are no longer sold.
E) There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance

2. Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?

A) Configure a Callout Orchestration item using the enhanced system interface
B) Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
C) Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
D) Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.

3. Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

A) Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
B) Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
C) Ensure platform events mode is enabled
D) Ensure mule soft is employed for integration to reduce the consumption of salesforce resources

4. United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete. Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?

A) Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs
B) Synchronize real time customer data between the two CRMs at the end of business day using batch updates.
C) Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM
D) Introduce customer data management system as a part of digital transformation to keep customer data up to date

5. Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?

A) Can we rationalize products to a smaller number?
B) Which of the provided products are still actively sold?
C) Which of the products are inactive?
D) Are there customer specific offerings?

Solutions: