Salesforce AP-222 : Public Sector Solutions Accredited Professional

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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bobahaven to protect the application forms?

A) Deploy grant application OmniScripts on Bobahaven's Experience Site pages set to 'Requires Login.'
B) Implement spam checking for Bobahaven's Experience Site forms using CAPTCHA.
C) Provide constituents with a search page on Bobahaven's website to look up application reference numbers and check the applications progress.
D) Enable the Salesforce Spam Check for Experience Sites.
E) Set the external organization-wide default sharing settings for grant applications objects to Private.

2. A county wants every new permit application to automatically generate a standard set of review tasks. However, if the application is marked as an emergency, several additional tasks should also be created immediately. Which solution is the most maintainable?

A) Require reviewers to manually create additional tasks
B) Build two completely separate application objects
C) Create multiple validation rules for each emergency task
D) Use Flow to launch different Action Plan Templates based on application attributes

3. A government agency uses Public Sector Solutions to manage permits and grant approvals. The approvals team leader wants to improve team efficiency by ensuring everyone in the approvals team can see a summary of their open applications pending approval, including how long the application has been pending approval and the moment they log in to Salesforce for the day. In this scenario, which is the correct reporting and analytics solution to provide Approval insights to team members on login?

A) Provide CRM Analytics licenses to all team members, create a custom Approvals report using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver role.
B) Create a custom Approvals report using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver role.
C) Create a custom Approvals dashboard using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver profile.
D) Provide CRM Analytics licenses to all team members, create a custom Approvals dashboard using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver profile.

4. A government agency does not have a universal requirement for storing a grantee's data after a grant has been fully disbursed and closed. Some grantees may ask to have their data maintained if involved in legal proceedings. How can a government agency best comply with the grantee's request for historical data storage while at the same time adhering to the request not to use/process the historical data?

A) Keep the data in Salesforce and make it invisible to the users and system to restrict the processing of the data.
B) Export the grantee's data to retain it.
C) Assign the data to a specific public group and make those records inactive
D) Export the grantee's data to retain it. Then, delete their data from Salesforce.

5. A government agency is planning for a project Implementation. The project has to comply with regulations for storing protected health information (PHI). What are two different Salesforce security tools that can be used to meet this requirement?

A) Setup Audit Trail
B) Platform Encryption
C) Field Audit Trail
D) Event Monitoring

Solutions: