Salesforce Sales-Con-201 : Salesforce Certified Sales Cloud Consultant

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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question #1
Northern Trail Outfitters (NTO) finished implementing Sales Cloud for a mid-market sales team.
Sales management wants to track data completeness. Which common metric should the consultant recommend that NTO use to measure core Sales Cloud data?

A. Record Count
B. User Adoption
C. Field Usage

Question #2
A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account. What should the consultant recommend to allow Account owners to selectively share an Account's Contacts with Opportunity owners?

A. Transfer Contact ownership from themselves to the Opportunity owner.
B. Add Opportunity owners to the Account Team and configure Contact sharing.
C. Add Opportunity owners to the Opportunity Team and configure Contact sharing.

Question #3
The consultant at Cloud Kicks has successfully implemented Einstein Lead Scoring. The VP of sales wants to see the effectiveness of this new functionality. What should the consultant do to fulfill this request?

A. Create a custom report type for Sales Cloud Einstein records.
B. Add the Einstein prediction column to the forecast list view.
C. Add a standard dashboard for Sales Cloud Einstein.

Question #4
Universal Containers (UC) has Account and Contact data it wants to migrate to Sales Cloud. The data comes from several sources and the data quality is unknown. The consultant wants to assess the entire data set for quality prior to loading it to production without impacting UC's current operations. The consultant recommends using a Full Copy sandbox as an initial step.
Which Sales Cloud feature should the consultant use to support this approach?

A. Import Wizard
B. External IDs
C. Duplicate Jobs

Question #5
Cloud Kicks is in the process of implementing Sales Cloud for its sales teams. Senior management has concerns about adoption. What should a consultant recommend to encourage adoption?

A. Run training in a sandbox environment.
B. Re-define the sales process.
C. Establish goals and key metrics.

Solutions: