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Salesforce Plat-Admn-201 : Salesforce Certified Platform Administrator

Plat-Admn-201 real exams

Exam Code: Plat-Admn-201

Exam Name: Salesforce Certified Platform Administrator

Updated: Nov 13, 2026

Q & A: 160 Questions and Answers

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About Salesforce Plat-Admn-201 Exam

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Salesforce Plat-Admn-201 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Sales and Marketing Applications: This domain addresses sales cycle management from leads to opportunities, including productivity features, lead automation, campaign management, forecasting, and Einstein for Sales capabilities.
Topic 2
  • Productivity and Collaboration: This domain addresses activity management, Chatter collaboration, Salesforce mobile app customization, and AppExchange applications including managed and unmanaged packages.
Topic 3
  • Service and Support Applications: This domain covers case management systems, including case assignment, queues, and automation through escalation rules, auto-response rules, and Einstein for Service.
Topic 4
  • Agentforce AI: This domain introduces AI-powered agents in Salesforce, covering use cases, configuration in Agent Builder, security considerations, and troubleshooting agent permissions.
Topic 5
  • Data and Analytics Management: This domain focuses on data operations including importing, exporting, and backing up data, maintaining data quality through validation rules, and creating reports and dashboards while understanding sharing model impacts.
Topic 6
  • Object Manager and Lightning App Builder: This domain focuses on Salesforce data architecture, including object relationships, field customization, page layout management, and understanding the implications of field deletions on dependent features.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201

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Plat-Admn-201 exam dumps

Salesforce Certified Platform Administrator Sample Questions:

Question #1
A Platform Administrator at Cloud Kicks would like to use Salesforce to start tracking details around its marketing efforts. They would like to track details around emails, trade shows, and webinars. Additionally, each of these initiatives will need to track different types of information.
How should the administrator accomplish this?

A. Use campaign hierarchies to organize campaign types.
B. Create record types and page layouts for each type of campaign.
C. Create a custom report type with relevant fields.
D. Create a custom field on the Campaign object for the type of initiative.


Question #2
Universal Containers regularly imports Accounts from an external order system that has its own ID field for each record. What should the System Administrator do to help prevent duplicates during these imports?

A. Use the ID from the order system in place of the Salesforce ID.
B. Use VLOOKUP to find matching records in Salesforce.
C. Create a unique External ID field on Accounts in Salesforce for matching.
D. Create a formula field that identifies matches.


Question #3
How can multiple Campaign records be associated with a single Opportunity?

A. Campaign Influence
B. Primary Campaign Source
C. Campaign Hierarchy
D. Campaign Members


Question #4
Ursa Major Solar is adding objects to a custom report type. How many objects, maximum, can be added to this report type?

A. Unlimited as long as the objects have associations
B. One as long as the object has a master-child relationship
C. Two as long as the objects have associations
D. Four as long as the objects have associations


Question #5
A Platform Administrator at Cloud Kicks is setting up a new Salesforce instance. The business requirements mandate that the marketers are given access to opportunities in order to maintain the campaign relationships on each opportunity. The administrator decides to assign the Marketing User profile. What should the administrator do next to achieve this requirement?

A. Add a custom permission set to include Opportunity.
B. Configure the assigned apps to include Opportunity.
C. Edit the object permissions to include Opportunity.
D. Edit the role to enable Sales access.


Solutions:

Question #1
Correct Answer: B
Question #2
Correct Answer: C
Question #3
Correct Answer: A
Question #4
Correct Answer: D
Question #5
Correct Answer: C

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