Microsoft MB-240 : Microsoft Dynamics 365 Field Service Functional Consultant

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Skills Tested in the MB-240 Exam

The first thing every candidate should do is review the full list of exam topics. So, the Microsoft Dynamics 365 Field Service test checks a deep understanding of the configuration of field service apps as well as the configuration of a product, service pricing, and bookable resources. Moreover, each test-taker should have an in-depth insight into the management of work orders including incidents, agreements, and inspections. Then, everyone should be experienced in how to schedule and dispatch work orders using schedule boards and Schedule Assistant alongside the configuration of the Universal Resource Scheduling. And the expertise in the management of field service mobility in the new Power Apps-based mobile applications and its configuration will be tested as well. It should be noted that this exam does not cover questions regarding the Xamarin-based mobile application. And finally, the Microsoft MB-240 will measure your ability in the management of inventory and purchasing together with the implementation of Connected Field Service.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx

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How to Register For Exam MB-240: Microsoft Dynamics 365 Field Service?

Exam Register Link: https://examregistration.microsoft.com/?locale=en-us&examcode=MB-240&examname=Exam%20MB-240:%20Microsoft%20Dynamics%20365%20for%20Field%20Service&returnToLearningUrl=https%3A%2F%2Fdocs.microsoft.com%2Flearn%2Fcertifications%2Fexams%2Fmb-240

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How to Prepare For MB-240: Microsoft Dynamics 365 for Field Service Exam

Preparation Guide for MB-240: Microsoft Dynamics 365 for Field Service Exam

Introduction

Microsoft has created a track for IT professionals to get certified Microsoft Dynamics 365 on the platform. This certification program provides Microsoft Dynamics 365 professionals a way to demonstrate their skills. The assessment is based on a rigorous exam using industry standard methodology to determine whether a candidate meets Microsoft's proficiency standards.

According to Microsoft, a Microsoft Certified Professional enables organizations to leverage Microsoft Dynamics 365 technologies with a thorough understanding of Microsoft Dynamics 365 determining and configuration of field service security roles, resource scheduling,proficiency models,configure bookable resources.

Certification is evidence of your skills, expertise in those areas in which you like to work. There are many vendors in the market that are providing these certifications. If candidate wants to work on Microsoft Dynamics 365 and prove his knowledge, certification offered by Microsoft. This MB-240 Exam Certification helps a candidate to validates his skills in Microsoft Microsoft Dynamics 365 Technology.

In this guide, we will cover the MB-240: Microsoft Dynamics 365 for Field Service Certification exam, MB-240: Microsoft Dynamics 365 for Field Service Certified professional salary and all aspects of the MB-240: Microsoft Dynamics 365 for Field Service Certification.

Microsoft MB-240 Exam Syllabus Topics:

Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions:

Question #1
Your customer is a national auto repair center that provides services for vehicles. They are currently using Dynamics 365 Field Service for scheduling all of their services in each of their shops.
Each shop is set up as an Organizational Unit and resources are aligned to those shops accordingly.
You need to set up a universal Requirement Group Template for scheduling oil changes that will require both a service technician and a bay in the shop.
Which settings do you need to configure in the Requirement Group Template to ensure that this can be used by each shop respectively? To answer, select the appropriate fields in the answer area.
NOTE: Each correct selection is worth one point.

Question #2
You are a Dynamics 365 for Field Service Administrator.
You have a requirement to make a custom attribute " Contract Status " required and to not allow invalid data to be entered in the attribute.
What are three ways that you can make an attribute required on a form within the Dynamics 365 for Field Service Mobile App and ensure invalid data cannot be entered? Each correct answer presents a complete solution.

A. Create an Option Set with all possible options for the attribute.
B. Create an OnChange rule, and set a simple validation for a field to check whether the field contains data.
C. Create an OnSave rule to check any field ' s data, but without highlighting the field when the condition is not met.
D. Create an OnChange rule to highlight a field when it does not contain correct field data.
E. Create an OnSave rule, and display a message to the user if the specific field does not meet the required conditions.

Question #3
You are in charge of setting up the new Dynamics 365 CE Field Services environment for your company.
As the field Service Administrator, you need to configure the field service settings for work orders for your environment.
Which three work order settings can be configured by the Field Service Administrator? Each correct answer presents a complete solution.

A. Default work order type
B. Auto generate work order for agreement booking
C. Default work order completed status
D. Work order invoice creation
E. Auto generate resource requirement for work order

Question #4
You are setting up a new incident type that will contain three service tasks and two products. None of your existing service tasks, services or products will work for this incident type.
You need to create this new incident type.
Which three steps are required? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Add all necessary service tasks and products to the incident type.
B. Add all necessary services to the incident type.
C. Create and save the incident type.
D. Add any necessary notes for this incident type.
E. Create, save, and publish the all necessary service tasks and products.

Question #5
A dispatcher needs help managing work hours calendar for requirements.
You have the following requirements:
* Add the upcoming holiday calendar for upcoming requirements.
* Add one break time between the shift for 30 mins.
You need to select the correct areas in the image to configure the requirements.
Which two areas should you select? To answer, select the appropriate areas in the answer area.
NOTE: Each correct selection is worth one point.

Solutions: