ITIL ITIL-Practitioner : ITIL Practitioner Certification - IT Service Management

Ability to Apply the CSI Approach: This module checks the expertise of the applicants in the following:

• Applying the CSI approach to a specific context. The examinees should demonstrate a comprehension of the critical competences, guiding rules, and scientific method
• Utilizing the CSI approach tools and techniques in a specific context

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Prerequisites

Those specialists who plan to obtain the ITIL Practitioner certificate should already hold ITIL V3 Foundation or ITIL 4 Foundation. The intended audience for the certification exam is those IT professionals who are looking to gain and validate their competence in adopting and adapting the ITIL guidance to their own specific circumstances and needs.

Reference: https://www.axelos.com/certifications/itil-certifications/itil-practitioner-level

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