HP HP2-I57 : Selling HP Lifecycle Services for Workforce Computing 2024

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HP HP2-I57 Exam Syllabus Topics:

HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:

Question #1
Which statements are true about the benefits HP Premium+ Support provides to HP channel partners? (Select two.)

A. Secures front-end revenue from the initial sale while relying on HP for ongoing support of the devices
B. Helps enhance your profits by increasing your margin when selling HP devices
C. Limits support for employees in hybrid work environments
D. Minimizes the partners' scale and reach to better focus on end-user support
E. Provides reactive identification and resolution of hardware health issues

Question #2
Which statements are true about HP Premium+ Support end user alerts? (Select three.)

A. If the customer IT administrator would like to view alerts, they can request an optional dashboard and turn off the end user alerts.
B. Only non-hybrid employees can receive end user alerts directly on their device.
C. When one of these alerts appears, it alerts the end user that they need to submit a case to HP for repair and enables the end user to automatically create a case and the location of where they would like the service to happen.
D. HP Premium+ Support predictive alerts on each device are pre-configured to automatically go directly to end users - on their notifications tray.
E. End users cannot snooze the alerts.

Question #3
What are the benefits that Premium+ Support provides to customers? (Select three.)

A. Automated ticketing streamlines & expedites repairs with high-quality support
B. Ability to monitor the entire customer fleet of HP and non-HP devices
C. 24x7 remote support in all countries where HP provides coverage
D. Proactively alerts users to issues like hard disc drive issues, low batteries, thermal issues, and BIOS updates before they fail
E. Availability for purchase throughout the entire product lifecycle

Solutions: