Apple 9L0-064 : OS X v10.8 Troubleshooting Exam

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Apple OS X v10.8 Troubleshooting Sample Questions:

1. Dave has recently purchased a third party router, and now finds he can no longer host video chats. What section of the Messages Connection Doctor will allow him to detect if the router is configured correctly?

A) Firewall
B) Statistics
C) Network Status
D) Show Detail

2.
Examine the image above. If a Mac displays this flashing folder at startup, it

A) is in Internet Recovery mode
B) is unable to find a startup disk that contains boot files
C) indicates that the unit has failed to pass the power on self test
D) is looking for a Netboot Server

3. The AirPlay Mirroring feature in OS X Mountain Lion allows users to

A) Join a game and play against friends using the game on anIOSdevice
B) Stream audio to an Airport Express base station
C) Send files to anyone around you wirelessly via Wi-Fi
D) Wirelessly send what is on their Mac screen to an HDTV with a supported Apple TV

4. A customer who has installed OS X Mountain Lion on his Mac would like to set up a Firmware Password. Where can he find the Firmware Password Utility?

A) In the Utilities menu when booted to OS X Recovery.
B) In the Applications folder on their startup disk.
C) In the Security & Privacy Systems Preference pane.
D) In the Utilities folder on their startup disk.

5. An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?

A) Start the iMac to OS X Recovery and reinstall OS X Mountain Lion.
B) Hold command S to enter Single User mode, then move login items with the command line.
C) Hold the shift key at start up to Safe Boot.
D) Start the iMac to OS X Recovery, then open the terminal and use it to delete all login items.

Solutions: