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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Master Data Management | - Product and pricing basics - Account and contact management |
| Topic 2: Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators |
| Topic 3: Opportunity and Sales Management | - Lead to opportunity lifecycle - Forecasting and pipeline management |
| Topic 4: Configuration and Extensibility | - Business configuration - UI adaptation and extensions |
| Topic 5: SAP Sales Cloud Overview | - System architecture and positioning - Key business processes in SAP Sales Cloud |
| Topic 6: Integration and Data Exchange | - Integration with SAP ERP / S/4HANA - Data migration concepts |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Your test tenants have been upgraded. Your production tenants will be upgraded in two weeks. Which activities should you NOT perform during these two weeks?
There are 2 correct answers to this question.
Response:
A) Update the business configuration.
B) Update fine tuning.
C) Request new tenants.
D) Apply SDK solution.
2. You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration?
There are 2 correct answers to this question.
Response:
A) Create opportunities
B) Synchronize and exchange appointments
C) Create and access contacts
D) Synchronize and exchange leads
3. Your customer wants to implement a multi-step approval process for sales quotes based on the account calculation. Which of the following steps are mandatory to achieve this?
There are 2 correct answers to this question.
Response:
A) Create a copy of the default approval process and maintain the copy.
B) Create a new approval process.
C) Define a condition in the approval process.
D) Assign an e-mail template for approval communication.
4. Which of the following activities can you perform with the SAP add-in for Microsoft Excel?
There are 2 correct answers to this question.
Response:
A) Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
B) Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
C) Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
D) Upload Microsoft Excel workbooks to SAP Cloud for Customer
5. You want to launch the SAP ERP customer cockpit from an SAP Sales Cloud account to view transactions in SAP ERP. Which of the following integration approaches support this requirement?
Please choose the correct answer.
Response:
A) SOAP A2X Service
B) SAPUI5 widget
C) REST A2X Service
D) Mashup
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: B,C | Question # 3 Answer: A,C | Question # 4 Answer: C,D | Question # 5 Answer: D |


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