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IBM M8010-238 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IBM Order Management Solution Capabilities | - Fulfillment optimization - Distributed order management (DOM) - Returns and post-order services |
| IBM Commerce Solutions Portfolio Overview | - Integration within IBM Cloud / enterprise ecosystem - IBM Digital Commerce offerings and positioning - Order Management capabilities and value proposition |
| Sales Methodology for IBM Commerce Solutions | - Competitive differentiation and positioning - Customer pain point identification - Solution-based selling approach |
| Order Management Fundamentals | - Order lifecycle management concepts - Inventory visibility and fulfillment orchestration - Omni-channel order processing |
| Customer Use Cases and Industry Scenarios | - Retail and e-commerce transformation - B2B commerce workflows - Omnichannel customer experience |
IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
1. What are the complexities that an enterprise strength configurator solution must be able to handle?
A) Meet the functional requirements of the configuration problem at hand.
B) All of the above.
C) Make it easy for various user types to configure a solution.
D) Provide acceptable response times even if models grow large.
2. In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?
A) Service
B) Market
C) Sell and Service
D) Buy
3. What are the 2 Smart Applications examples for IBM Sterling CPQ?
A) CPQ Datamart and CPQ standard reports.
B) Approval sequence and Customer Ratings for dynamic approval limits.
C) Provides Discount Advisor for sales people and many CPQ related standard reports.
D) Provides Discount Advisor for sales people and calculates Customer Ratings for dynamic approval limits.
4. IBM Sterling Configurator can be integrated with other applications. What specific characteristic makes it easy to accomplish such integrations?
A) Configurator engine has great performance and scalability characteristics.
B) Configurator engine design is based on open standards such as XML and JAV
C) All of the above.
D) Configurator engine is a stateless engine.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A |


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