WGU Organizational-Behavior : WGU Organizational Behavior (GTO1, C715)

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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

Question 1

A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?

A. Intellectual coherence
B. Authoritarian personality
C. Interpersonal skills
D. Propensity for social loafing

Question 2

Which characteristic describes an advantage of a virtual team as compared with other types of teams?

A. Verbal and nonverbal communication cues are easier to understand within a virtual team.
B. Virtual team members generally report greater satisfaction with the group interaction process.
C. The greater opportunity for interaction helps increase rapport.
D. People can work together who might otherwise not be able to collaborate on a work task.

Question 3

Which dimension of the Fiedler contingency model is associated with the degree of influence a leader has over variables such as hiring, firing, discipline, promotions, and salary increases?

A. Leader-member exchange
B. Leader-member relations
C. Position power
D. Task structure

Question 4

A project team was formed to complete a specific project. At the end of the first 6 months, the team was unable to deliver the results. The main cause was several team members spending significant time mistakenly working on the same tasks. Which role of a team lead is most useful in the given case?

A. Controller
B. Coordinator
C. Planner
D. Motivator

Question 5

Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?

A. Situation, attributes, and alternatives
B. Distinctiveness, consensus, and consistency
C. Creativity, relationships, and expertise
D. Problem, criteria, and alternatives

Solutions: